How It Works

Watch Our Demo

Ever missed an important call? – Not anymore.

Connect Callers to the Right Person - Fast

Qaitel uses your company’s contact list to handle every incoming call the right way.
You keep control – Qaitel makes sure no caller gets lost.

Step 1: Set Up Your Team Contacts

Add your employees into Qaitel
List their names, roles, and responsibilities
Keep the list updated easily from a web dashboard

Example:

Anna – Support Specialist
John – CIO
Laura – Logistics Manager

Step 2: Caller Speaks, Qaitel Routes

Caller says who they want to reach or what help they need
Qaitel listens, matches the name or role, and connects the call
No menus. No waiting. No confusion.

Example:

Caller says: “I’d like to speak to Anna in support.”
Qaitel checks your team list and connects them to Anna directiy

Caller says who they want to reach or what help they need
Qaitel listens, matches the name or role, and connects the call
No menus. No waiting. No confusion.

Step 3: Handle Unavailable Contacts

If the person cannot answer, Qaitel sends an SMS notification
The SMS includes the caller’s number and name if available
Your employee can call back when ready

Example:

Caller tries to reach Laura after hours
Laura gets a text: “Missed call for Laura (Logistics Manager) from +123456789.”

Works 24/7 without any extra staffing
Matches by name or role — flexible for every business
Keeps your customers connected even if no one is available

See Qaitel in Action

Answer faster. Route smarter. Stay connected.

No setup fees. Cancel anytime.

Customer Stories

Real Businesses. Real Results.

Qaitel helps companies of all sizes stay connected without missing a beat.

Tech Advisory Group - Never Missed a Lead Again

“Before Qaitel, we missed at least two client calls a week. Now, every caller
speaks to the right person without delay. Setting up the contacts took less than
an hour. It just works.”
– Jamie T., Office Manager

Logistics Firm - Smarter Call Handling, Day and Night

“Our drivers and partners often call outside office hours. Qaitel routes urgent
calls to the on-call team and alerts others by text. We never have to worry about
nissed handoffs anymore.”
– Clara M., Operations Lead

Healthcare Clinic - Keeping Patient Trust High

“Patients often need to reach their doctors urgently. With Qaitel, they just say the
doctor’s name, and the call goes through. If the doctor isn’t available, they get an
SMS immediately. It saves time and shows patients we care.”
– Dr. Samantha V., Clinic Director

Law Office - Professional First Impressions

“As our user base grew, call volume exploded. Instead of hiring more front desk
staff, we used Qaitel. It handled the growth without missing a beat. New team
members get added to the system in minutes.”
– Leo M., CEO

Your Business Could Be Next

Answer every call. Support every customer. Grow without limits.

No setup fees. Cancel anytime.